Just got this email from them, I hope it's good!
Correspondence from The Hay Experts August 19, 2012
An Update from The Hay Experts
We are contacting you as a customer of The Hay Experts to let you know we will soon be launching a new website.
The new site is packed with new features, information and resources, along with some new goodies for you and your little ones too!
Until the new site is launched, the existing site will remain fully operational and orders should be placed as normal.
There are a few differences with the new site we would like to highlight in advance, so*you can be assured all is well, and can continue to shop in the knowledge everything is safe and secure.
To ensure your details are up to date and remain fully secure, we ask you to register as a new customer on the new site; your old login details will not function.
Card processing will be carried out by Sage Pay via PCI compliant processes (banking industry security standards) to give you total peace of mind whilst shopping with us.
If card payment is selected, details will be requested after you have confirmed your order for your convenience; a secure window will appear requesting payment details.
We will also be able to accept payment via PayPal, and will continue to support orders via BACS or cheque too.
We'll be in touch again after the site has gone live with some more information.
We do hope you enjoy shopping on our new website once it has been launched, and welcome any comments or queries you may have.
Thank you for your continued custom.
With best wishes,
The Hay Experts Team