Sarah,
I always Demand to speak to a manager! if they give you the lie that s/he is not present then dont believe them. they will not let a shop run itself, there will always be someone in charge e.g supervisor etc.
Put your foot down!
If it is a bad incedent then you can tell them that you will be taking the matter further..... head office etc.
You can also tell them you will be informing RSPCA or even the local newspaper (they will do anything not to get bad press)
Hope this is of some help..... you just have to be strong girl!
Kelly xxx
I always Demand to speak to a manager! if they give you the lie that s/he is not present then dont believe them. they will not let a shop run itself, there will always be someone in charge e.g supervisor etc.
Put your foot down!
If it is a bad incedent then you can tell them that you will be taking the matter further..... head office etc.
You can also tell them you will be informing RSPCA or even the local newspaper (they will do anything not to get bad press)
Hope this is of some help..... you just have to be strong girl!
Kelly xxx