That is so lovely of her, she really is the nicest vet I have met and all the vet nurses are great too.
When Marley died after the GA, I went back to the surgery to collect Bella who had also needed to have a dental op on the same day. I was really upset and they were all so lovely to me, they let me wait in the back room and explained everything that happened. I was told to pay some other time as I was so upset, and when I was next there and paid for everything she had reduced the cost of Bella's op.
It is a huge difference to how my pets and me were treated in my last vets.