OwnedByRabbits
Warren Veteran
it has me confused, somebody tell me what it does
how they pay for vet bills ?? do you pay for it first and they give you it back ??
Depends on the vet.
With our old vet of 10 years (I didn't have my bunnies insured back then), they arranged to get paid back from the insurance company when I had my aunts cats and the bill went to over £2,000 or £3,000.
The vets knew me really well, so I assume there is a trust issue when it comes to the vets waiting for the insurance money.
To be fair I have never asked my vets here. Although I know the ememrgency vets wanted paying there and then. Took weeks to get the insurance money back from Pets at Home. I believe Pet Plan are a lot better with claims.
how they pay for vet bills ?? do you pay for it first and they give you it back ??
As others have said, it depends on the vet and also the cost of treatment. Our vet expects you to pay first if the treatment cost is under £500. If the treatment is over £500 they will ask petplan for direct payment.
Direct payment is usually only available through petplan because they're the major insurer of animals and many vets have a sort of account with them which means they are authorised to receive direct payment from petplan.
I should really ask my vet as I wouldn't be able to pay anything but the excess but I don't see why they'd refuse to accept payment through your insurers.
I suppose they want you to pay in case there is any problem with the insurance company coming up with the money (exclusions etc).
I'm with PetPlan and pay my vet and then claim back. I've never asked him to come to any other arrangement so don't know whether he would agree or not. Guess different vets operate in different ways, so worth checking.