Aww Mandy, that was really brave to go in and face him, sorry it didn't work out. We can only hope that one day legislation will come in to protect small animals sold in petshops.
I really wish you could only buy rabbits and guineapigs from licensed inspected breeders and rescues - how about putting our efforts into campaigning in public rather than on RU where generally it's only people who know the problems that are here? We need to get this out in the public domain. Maybe shock tactics, on local tv, press etc, pointing out all the bunnies that are dumped in rescues in winter (and I'm sure quite a few are just turned out or killed) only to be replaced in summer? I think a lot of the public have no idea, I know I didn't and I'm horrified by the problem rescues are facing at this time of year.