Hiya,
Can I just remind everyone to make sure you put topics in the correct section. I know you might think sticking them in chat will get more attention but it just means they'll get missed with all the chatting going on.
Anything to do with care needs to go in the care section. The chat should only have chat. If its an emergency then you can always pop a note in the chat too but only for real emergencies otherwise again things will start getting ignored.
Also try to pick a topic title that says something about the problem, rather than just "Help" that way when people are searching for information its easier to find.
This isn't aimed at anyone in particular, just a general reminders. I'm not just being a pain in the neck either this makes it easier for people to find info and when we run out of space and have to remove old posts this way I can easily tell when ones should be kept for reference.
Thanks,
Tamsin
Can I just remind everyone to make sure you put topics in the correct section. I know you might think sticking them in chat will get more attention but it just means they'll get missed with all the chatting going on.
Anything to do with care needs to go in the care section. The chat should only have chat. If its an emergency then you can always pop a note in the chat too but only for real emergencies otherwise again things will start getting ignored.
Also try to pick a topic title that says something about the problem, rather than just "Help" that way when people are searching for information its easier to find.
This isn't aimed at anyone in particular, just a general reminders. I'm not just being a pain in the neck either this makes it easier for people to find info and when we run out of space and have to remove old posts this way I can easily tell when ones should be kept for reference.
Thanks,
Tamsin
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