daphnephoebe
Wise Old Thumper
It's generally something like...What's the best way to approach that conversation? I might try that next year, but would have no idea what to say!
Me: Hi, how are you? I was just wondering why my premium has increased by x amount as I've not made any claims on my girls since having them insured. They're still young and healthy so I'm not really understanding why it's increased.
Them: well it's a routine increase with market fluxation. There isn't much I can really do about it.
Or...
Them: it's just our routine yearly increase as it happens on all our policies to follow with fluxation in the market. Also as they're getting older they may be more prone to x, y & z but let me see what I can do for you.
If the first response I always asked to be passed onto a manager or supervisor as they'll have more play on reducing it down.
I never challenge my first increase as it's normally just from losing my online discount, but after that I tend to always challenge.
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