*lily*
Wise Old Thumper
As some of you may have read on Rainbow Bridge, I found Sooty had passed away in the night sometime.
After discussion with the family, we decided we would like her cremated and to scatter her ashes. She never had a hutch, hated being confined anywhere, so we wanted her to be scattered so she would be free to roam
Phoned the vets, they quoted us £31.00 for an individual cremation with the ashes back in a scatter pot.
We took Sooty over at 10.15am. We went to pay and the receptionist said it would be £31.00. She then said it might actually be more "due to Sootys weight". We had to stand to one side, in a waiting room full, while she went to "ask someone else how much it would be" :evil:
She came back, with the nurse, and we had at that time been standing there for 10 minutes. The nurse called us over and said it would be £52.00!
I was so angry at having been told a certain price and then left standing there I argued about the price in front of a packed waiting room.
The nurse went off again to ask someone else and came back and charged me the £31.00.
It wasn't the money issue that annoyed me the most but the total lack of sensitivity. I only lost my baby a few hours ago.
After discussion with the family, we decided we would like her cremated and to scatter her ashes. She never had a hutch, hated being confined anywhere, so we wanted her to be scattered so she would be free to roam
Phoned the vets, they quoted us £31.00 for an individual cremation with the ashes back in a scatter pot.
We took Sooty over at 10.15am. We went to pay and the receptionist said it would be £31.00. She then said it might actually be more "due to Sootys weight". We had to stand to one side, in a waiting room full, while she went to "ask someone else how much it would be" :evil:
She came back, with the nurse, and we had at that time been standing there for 10 minutes. The nurse called us over and said it would be £52.00!
I was so angry at having been told a certain price and then left standing there I argued about the price in front of a packed waiting room.
The nurse went off again to ask someone else and came back and charged me the £31.00.
It wasn't the money issue that annoyed me the most but the total lack of sensitivity. I only lost my baby a few hours ago.