binkyCodie
Mama Doe
I'm so frustrated. I ordered some hay from hay and straw, their ings hay. I'm running low on hay with only one black bin bag left, and I realise that I cut it short but I didn't have enough money before.
it was supposed to come yesterday, it never did. apparently they tried at 7:40am, despite the fact that I was up and was at the front door calling for mr cat at that time.
I call APC, and they argue with me that I obviously wasn't in. I guess they delivered it to the wrong house as sat nav doesn't show the correct street. we are on street B (a cul de sac) but we show as being on street A. despite telling them I guess the driver didn't care to look at his notes or even ring. they promised me it would be delivered today.
so I've spent my entire day waiting for the delivery. not that its been nice weather for going out so I probably wouldn't have, its still a wasted day almost. I call the delivery people yet again, and it wasn't even put out for delivery today! they'll be delivering it on tuesday! they told me I can go and collect it tonight, but I paid for delivery, not for me to drive to them. along with that we don't have the car right now so its not like I can.
both times I've called they've been very rude to me, despite the fact I've been polite to them, although I did express that it wasn't okay for them to act like this. it doesn't really help my social and calling anxiety to be treated like an animal.
I'm more than upset I don't want to have to call this stupid company again.
I've had so many issues getting deliveries from them. probably 8/10 they've delivered it to the wrong house, most of the time on another street (there are 5 leading off of the "main" road). thankfully the people have been kind enough to call my mobile as the contact details are on the hay bag, so I can come and pick it up.
even so, I'm not really in a state to be carrying a 9.5 kilo bag of hay for a couple of streets! (although one man did offer to carry it back for me to our house, which was very kind of him )
I'm just hoping the hay will last until Tuesday supposed delivery Luna is very upset that she doesn't have her ings hay! (perhaps I should set her on them? she can be very vicious)
it was supposed to come yesterday, it never did. apparently they tried at 7:40am, despite the fact that I was up and was at the front door calling for mr cat at that time.
I call APC, and they argue with me that I obviously wasn't in. I guess they delivered it to the wrong house as sat nav doesn't show the correct street. we are on street B (a cul de sac) but we show as being on street A. despite telling them I guess the driver didn't care to look at his notes or even ring. they promised me it would be delivered today.
so I've spent my entire day waiting for the delivery. not that its been nice weather for going out so I probably wouldn't have, its still a wasted day almost. I call the delivery people yet again, and it wasn't even put out for delivery today! they'll be delivering it on tuesday! they told me I can go and collect it tonight, but I paid for delivery, not for me to drive to them. along with that we don't have the car right now so its not like I can.
both times I've called they've been very rude to me, despite the fact I've been polite to them, although I did express that it wasn't okay for them to act like this. it doesn't really help my social and calling anxiety to be treated like an animal.
I'm more than upset I don't want to have to call this stupid company again.
I've had so many issues getting deliveries from them. probably 8/10 they've delivered it to the wrong house, most of the time on another street (there are 5 leading off of the "main" road). thankfully the people have been kind enough to call my mobile as the contact details are on the hay bag, so I can come and pick it up.
even so, I'm not really in a state to be carrying a 9.5 kilo bag of hay for a couple of streets! (although one man did offer to carry it back for me to our house, which was very kind of him )
I'm just hoping the hay will last until Tuesday supposed delivery Luna is very upset that she doesn't have her ings hay! (perhaps I should set her on them? she can be very vicious)