joeybun
Warren Scout
I ordered a 5 x 7 summerhouse from them in march. Although the delivery was quick, some parts where missing. This was pointed out by the delivery man who told me that he would inform the office once it opened and that somebody would get back to me about the delivery on the missing parts. However I didn't hear anything from them, so after a couple of days I rang the office, I was a bit annoyed to hear that they knew nothing of it. I was not left a list of what parts I should of had, and was not told by the delivery man what was missing so I had to write down all ID numbers that I had and email them off.
Anyway anout a week later the missing parts arrived but due to my brothers work/family/weather he only got round to putting it up today, only to find 2 side panels missing!!!
I think they had sent me the checking list for the smaller size as it said 2 x 3ft panels where as it needs 4.
Sorry for the essay :shock: but I was wondering if anybody else had experienced problems with this company?
Thank you in advance for getting back to me
Heres what I have so far (before the doors and roof felt are put on) I cant wait to start putting things in and to finally move the bunnies outside
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Anyway anout a week later the missing parts arrived but due to my brothers work/family/weather he only got round to putting it up today, only to find 2 side panels missing!!!
I think they had sent me the checking list for the smaller size as it said 2 x 3ft panels where as it needs 4.
Sorry for the essay :shock: but I was wondering if anybody else had experienced problems with this company?
Thank you in advance for getting back to me
Heres what I have so far (before the doors and roof felt are put on) I cant wait to start putting things in and to finally move the bunnies outside