Last time I popped in P@H to look at the bunnies a lady and her children were buying a bun, the P@H man sat them down with the bun on his lap and must have been chatting to them for about 20mins. I didn't want to stand to close to be nosy but I heard him saying rabbits may not take too kindly to being picked up and cuddled, how they like to live in pairs, must be neutered and vac and explained why. Had to walk away at that point but when walking back past he was talking and showing them how to check for fly strike! I was quite impressed