Awww....poor Helen.
My three can relate, they all hate being groomed or having nails clipped, but Mimzy and Pip are just cranky bunnies. Fiver was originally bought as a 'toy' for four little 8-10 year old boys, and when he didn't 'play nice' they returned him to the pet store where my daughter and I would've missed him completely because they had him hidden behind the Halloween costumes, but she felt eyes in her back and when she turned around she blurted out, "Mom, there's a bunny back there"...and the rest is history.
So he definitely has issues about having his fur or ears or face touched.
Wiping crusties from his eyes earns you much grunting and oinking and either a thump or a charge. I think he's only nipped me once though. He knows that I mean him no harm, but old habits die hard.
He much prefers coming to you on HIS terms, but he moults/grows long nails more often than that.
A good snuggle afterwards always makes him relax.
Many comforting snuggles for Helen, such a beautiful wee bunny. xxxx