Jemma&Theo
Mama Doe
:? :? :? :?
this is the letter I sent
---------------------
Burgess Pet Care
Victory Mill, Priestmans Lane
Thornton-le-Dale
Pickering
North Yorkshire
YO18 7RU
Dear Burgess (Excel),
I am a loyal customer of yours and regularly purchase Excel Adult Rabbit food, sometimes original and sometimes the oregano flavour (and recently the light version for my podgy bunnies)
I have always been pleased with your product and even swapped to you from Science Selective two years ago, based on the fact your product has a higher fibre content and slightly lower protein (which makes bunnies moult less)
Science Selective have a ‘meat free’ guarantee label on the front, and I never thought anything of it, that is until I found a small piece of cat or dog food in a bag of your adult original excel. I have included it with this letter for your information.
I am quite disappointed as I have 6 rabbits and feel them all excel. I’m worried that meat may be integrated within the pellets and am considering swapping back to Science.
Is this a mistake? I really hope so. I just think I should make you aware. I hope I haven’t missed any more pieces that my rabbits have ate, as I hate to think they have been eating food made from rabbit, or any other meat.
This was a close call and I have narrowly avoided a trip to the vets, as you know, rabbit’s digestive systems are sensitive and eating something like that could have bought on an onset of gut stasis.
I hope my letter has been useful and hope that your control measures are reviewed. I await your reply before deciding whether my rabbits would be safer with Science Selective.
Yours Sincerely
Miss Jemma Yale
And on behalf of :
Theodore the Netherland Dwarf, Cleo the Dutch Bunny, Earl the Toothless Dwarf lop, Noodle the Three legged Albino ‘mish mash’, Lucy the Mini Lop and , Twiglet just plain Lop!
this is the letter I sent
---------------------
Burgess Pet Care
Victory Mill, Priestmans Lane
Thornton-le-Dale
Pickering
North Yorkshire
YO18 7RU
Dear Burgess (Excel),
I am a loyal customer of yours and regularly purchase Excel Adult Rabbit food, sometimes original and sometimes the oregano flavour (and recently the light version for my podgy bunnies)
I have always been pleased with your product and even swapped to you from Science Selective two years ago, based on the fact your product has a higher fibre content and slightly lower protein (which makes bunnies moult less)
Science Selective have a ‘meat free’ guarantee label on the front, and I never thought anything of it, that is until I found a small piece of cat or dog food in a bag of your adult original excel. I have included it with this letter for your information.
I am quite disappointed as I have 6 rabbits and feel them all excel. I’m worried that meat may be integrated within the pellets and am considering swapping back to Science.
Is this a mistake? I really hope so. I just think I should make you aware. I hope I haven’t missed any more pieces that my rabbits have ate, as I hate to think they have been eating food made from rabbit, or any other meat.
This was a close call and I have narrowly avoided a trip to the vets, as you know, rabbit’s digestive systems are sensitive and eating something like that could have bought on an onset of gut stasis.
I hope my letter has been useful and hope that your control measures are reviewed. I await your reply before deciding whether my rabbits would be safer with Science Selective.
Yours Sincerely
Miss Jemma Yale
And on behalf of :
Theodore the Netherland Dwarf, Cleo the Dutch Bunny, Earl the Toothless Dwarf lop, Noodle the Three legged Albino ‘mish mash’, Lucy the Mini Lop and , Twiglet just plain Lop!