I've noticed that many people come to RU looking for advice, but when they don't get told what they want to hear they end up offended. People here really do care about bunnies which is why they will often advise an owner to do something painful/expensive/labour-intensive not to be mean, but to help the buns in question. If Jane's post was strongly worded it's because what you have described sounds like an urgent situation.
Took so long to post, you'd already posted what I tried to say but you put it so much better. :thumb: