WelshBunny
Young Bun
Hi all,
I'm not sure if I'm being given the runaround here or not and hoped someone could shed some insight. I'm with Petplan and unfortunately the 14 day exclusion period was still in place when my boy came down with GI stasis appearing to be caused by stress and molar spurs. I called to confirm that this would be the case with Petplan and they said "maybe but you'd have to put in the claim to see" (they had my policy details). They kept repeating the thing about the 14 days over and over again but wouldn't let me know "no" (which is fine, if unfortunate, I just wanted to double check).
The problem is that they implied and said that any further condition related to teeth or the gut in this case would likely not be covered if they relate to this pre-existing condition. I did have his teeth checked just over a month ago when he was neutered (and unconscious, so they had a good look) and I'm not sure how on earth these molar spurs came to be in such a short space of time.
If this is the case...it looks like teeth or gut issues would be excluded going forward and this makes my insurance severely lacking, even if it's not much of a payout. Has this been the case for anyone who's insured a bunny after something like GI stasis? Perhaps if they've come into a rescue unwell, recovered and then been rehomed - do you then have exclusions on your policy for anything that the rescue made you aware of happened before you owned them?
Thanks in advance!
I'm not sure if I'm being given the runaround here or not and hoped someone could shed some insight. I'm with Petplan and unfortunately the 14 day exclusion period was still in place when my boy came down with GI stasis appearing to be caused by stress and molar spurs. I called to confirm that this would be the case with Petplan and they said "maybe but you'd have to put in the claim to see" (they had my policy details). They kept repeating the thing about the 14 days over and over again but wouldn't let me know "no" (which is fine, if unfortunate, I just wanted to double check).
The problem is that they implied and said that any further condition related to teeth or the gut in this case would likely not be covered if they relate to this pre-existing condition. I did have his teeth checked just over a month ago when he was neutered (and unconscious, so they had a good look) and I'm not sure how on earth these molar spurs came to be in such a short space of time.
If this is the case...it looks like teeth or gut issues would be excluded going forward and this makes my insurance severely lacking, even if it's not much of a payout. Has this been the case for anyone who's insured a bunny after something like GI stasis? Perhaps if they've come into a rescue unwell, recovered and then been rehomed - do you then have exclusions on your policy for anything that the rescue made you aware of happened before you owned them?
Thanks in advance!