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What do you do…………

orangediva

Mama Doe
...when the carpenter/joiner you booked through Rated People to convert your shed and build you an aviary onto it doesn’t turn up on the morning you booked him? He was due at 8.30 am and is supposed to be here for 2 days but I wasn’t too worried and just thought he was late - until I just looked at his recent feedback, it’s mostly positive apart from a recent one saying that he didn’t turn up to a job and didn’t answer phone calls or messages. So I’ve just phoned him with no reply and texted, ditto. :?

He’s been to measure up and confirmed the job last week. Starting to panic now, I’m supposed to be collecting a new bunny next weekend and I have a hospital appointment this afternoon for a scan they couldn’t do yesterday so have arranged for my son to be here later - this is incredibly inconvenient. Why would someone do this?
 
Book another joiner - that is just rude and not very professional! (maybe I am just in a bad mood as my washing machine hasnt turned up either )
 
I've no idea why someone would do this, but I agree it is rude and not at all professional. If he continues like this, he won't get any jobs to default on. I would be expecting a very valid excuse, plus an apology.
 
...when the carpenter/joiner you booked through Rated People to convert your shed and build you an aviary onto it doesn’t turn up on the morning you booked him? He was due at 8.30 am and is supposed to be here for 2 days but I wasn’t too worried and just thought he was late - until I just looked at his recent feedback, it’s mostly positive apart from a recent one saying that he didn’t turn up to a job and didn’t answer phone calls or messages. So I’ve just phoned him with no reply and texted, ditto. :?

He’s been to measure up and confirmed the job last week. Starting to panic now, I’m supposed to be collecting a new bunny next weekend and I have a hospital appointment this afternoon for a scan they couldn’t do yesterday so have arranged for my son to be here later - this is incredibly inconvenient. Why would someone do this?


What a let down - not good at all!!

Did you pay a deposit?
 
The problem is that this has been booked since February and I couldn’t find anyone with a less than 2-3 month waiting time as spring, apparently, is their busy time. He still isn’t here and no word.

Looking at alternatives now - my son thinks he can build and attach a mesh inner door and the runaround door which means the shed would be secure to put bunnies into. My dad knows someone who’d be able to build me an aviary and do the shelf and do mesh windows later on, maybe in May or June. The new guy that’s coming here is used to a small hutch so I think he’ll be ok in a 10ft by 6ft shed just for a bit.

My rated people feedback will be scathing. This man has really let me down, I suspect he’s had a better offer. :censored:
 
What a let down - not good at all!!

Did you pay a deposit?

No deposit, thank goodness - which makes this all the harder to understand.
I don’t want to give him my money now - I’ll pay my son instead, he’s a student and he’s poor!

I have had a small panic but ok now.
 
No deposit, thank goodness - which makes this all the harder to understand.
I don’t want to give him my money now - I’ll pay my son instead, he’s a student and he’s poor!

I have had a small panic but ok now.


I think this man letting you down may have been a blessing in disguise. Not because you had all the panic, but because he could well have been useless anyway.

I am glad you have a plan :D

And good luck today - I will be thinking of you xx
 
I think this man letting you down may have been a blessing in disguise. Not because you had all the panic, but because he could well have been useless anyway.

I am glad you have a plan :D

And good luck today - I will be thinking of you xx

Thanks - I’m told it’s “mildly uncomfortable” and it’s an invasive procedure so not looking forward to it much. However the specialist nurse I saw yesterday was amazing and has given me renewed hope - she basically told me the doctor I saw a couple of weeks ago did not do my examination correctly :shock:

I still hope this man will turn up - only so I can tell him where to go. After a bit of a panic I’m happier with the new plan. My dad’s friend has done jobs for me before, he’s a lovely retired chap and he’s never let me down. I thought it might be too much for him which is why I didn’t ask him to do it but he says it’s fine and I’d rather give him and my son my money.
 
It may not be intentional. Maybe there was an accident and maybe during said accident his phone was damaged meaning he's unable to get calls.

I'm sorry it's happening to you and I hope there will be some sort of solution for you before next weekend.

ETA - Just seen you have a solution already. Sounds like a very nice plan x

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It may not be intentional. Maybe there was an accident and maybe during said accident his phone was damaged meaning he's unable to get calls.

I'm sorry it's happening to you and I hope there will be some sort of solution for you before next weekend.

ETA - Just seen you have a solution already. Sounds like a very nice plan x

Sent from my SM-G903F using Tapatalk

If it wasn’t for the fact that, having gone back through his earlier feedback, he’s done this several times - not to mention one of his positive feedbacks mentions an “unfortunate van breakdown” - I’d maybe believe that. However, he’s now 4 hours late with not a word in reply to my calls or text. I’m afraid I’m not inclined to give him the benefit of the doubt.
 
If it wasn’t for the fact that, having gone back through his earlier feedback, he’s done this several times - not to mention one of his positive feedbacks mentions an “unfortunate van breakdown” - I’d maybe believe that. However, he’s now 4 hours late with not a word in reply to my calls or text. I’m afraid I’m not inclined to give him the benefit of the doubt.
Never knew it was several times in the past.

You only said a recent one.

Sent from my SM-G903F using Tapatalk
 
Never knew it was several times in the past.

You only said a recent one.

Sent from my SM-G903F using Tapatalk

Yeah - while I was waiting in (just in case :roll: ) I sat and read through ALL his feedback, he’s done this a few times it seems. I don’t get it? I can only assume he got a better offer/better paying/longer job and didn’t have the guts to let me know which is pathetic. He’s now 11 hours late (!) and not a word. I’m still pretty peed off tbh but hey ho, we’ll manage.
 
Yeah - while I was waiting in (just in case :roll: ) I sat and read through ALL his feedback, he’s done this a few times it seems. I don’t get it? I can only assume he got a better offer/better paying/longer job and didn’t have the guts to let me know which is pathetic. He’s now 11 hours late (!) and not a word. I’m still pretty peed off tbh but hey ho, we’ll manage.


How was your scan? :wave:
 
Meh, it's annoying and inconvenient but I'd give him the benefit of the doubt. Something might've came up. Maybe he's overwhelmed with work.

Yeah, it's not professional and impolite to not text to let you know and apologize but he probably knows that. He might just want to ignore it all knowing he's messed up and is feeling guilty, knowing he's annoyed you and that you were counting on him to do this job, and is now embarrassed and dreads that you might tell him off when he does get in contact with you.

Yeah he might just not really care but I don't think that's usually the case with people (maybe a naive outlook). and especially since this affects his business and I would guess he takes some pride in his business and wants his customers to be happy and to leave good reviews.

Seems like a lot of businesses have bad communication really..I tend to blame it on being overwhelmed/busy.
 
He’s now 28 hours late without a word. He was supposed to be here today as well - I’ve texted, rang and messaged him via Rated People again - nothing. I’m waiting to hear back from Rated People to see if I can make a complaint against him as well as feedback. Turns out someone paid him when he just had to pop back to finish a job - and surprise surprise he never returned and they had to pay someone else. Moral of story - don’t just look at recent feedback.
 
I've had a lot of this ( slightly different situation I can't go into on here )of people not just getting back to me stuff or just not turning up when they've arranged to visit. I appreciate sometimes it's unavoidable but most times it isn't. It only takes a minute or so to text or call somebody.
It really annoys me, rant over. I hope you find someone else more reliable x
 
Thanks - and sorry you’ve had issues as well. I appreciate things crop up but not having the guts to face up to someone and tell them is just cowardly. I am annoyed and would have told him so but he’s an adult, I’m sure he could take it. I wasn’t going to kill him or anything!!
 
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