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Thread: Please Email 'Fetch' About this AWFUL Hutch - U/D WITHDRAWN !!

  1. #11

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    Quote Originally Posted by Jack's-Jane View Post
    Just received a reply:

    ''Dear *******


    Thank you for your email regarding the hutch on our webshop.

    We have not and would not advise that this product be used for rabbits, but we understand the feedback regarding the image which has been provided by the supplier.
    In lieu of this we have decided to remove the product from our range.

    I do apologise for any distress caused.

    Kind regards,

    John Nichols
    Fetch Customer Service Team''


    Result !!
    I got pretty much the same reply.
    Well done Jane!! Thanks to you that's one nasty hutch gone and who knows, maybe Ocado might even go back to Trixie with the complaint.

  2. #12
    Warren Scout
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    Congratulations! I can't believe that such tiny hutches are still available to buy, it's very upsetting to imagine the kind of life a rabbit would have in one of those.

  3. #13
    Wise Old Thumper Barn Yard Bunnies's Avatar
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    Fantastic.

  4. #14
    Wise Old Thumper
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    Well done.

  5. #15

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    Oh wow, people power x

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  6. #16
    Wise Old Thumper Santa's Avatar
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    The hutch would appear to be back, but now it's a 'small animal hutch' and it's on special offer at 10% off...in the small print it helpfully says 'not suitable for rabbits' Although funnily enough, if you search via 'rabbits', the hutch appears in the list of search results it brings back. Funny that.
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  7. #17
    Wise Old Thumper Jack's-Jane's Avatar
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    Quote Originally Posted by Santa View Post
    The hutch would appear to be back, but now it's a 'small animal hutch' and it's on special offer at 10% off...in the small print it helpfully says 'not suitable for rabbits' Although funnily enough, if you search via 'rabbits', the hutch appears in the list of search results it brings back. Funny that.
    Grrrrrrrrrrrrrrrrr

    Ms Angry from SW London will be emailing them again later today !!



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  8. #18
    Wise Old Thumper
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    Quote Originally Posted by Jack's-Jane View Post
    Grrrrrrrrrrrrrrrrr

    Ms Angry from SW London will be emailing them again later today !!
    Good!
    They should be scared.
    Very scared.

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