Results 1 to 4 of 4

Thread: Pets at Home - Vet Bill Refund

  1. #1
    Alpha Buck
    Join Date
    Sep 2011
    Location
    Manchester
    Posts
    870

    Default Pets at Home - Vet Bill Refund

    Hello all

    I posted recently about my bunny Simba being a bit under the weather with her sneezing. I got her from Pets at Home in August. I would go to Rescues in future, but so glad I chose her as I feel like I rescued her now anyway

    One vet visit prescribed Metacam...she got worse and a bit snotty as well and was making horrid duck like noises so I raced her to the emergency vets. She is on Baytril now, 0.5ml for 10 days and she is 6 days in and has improved massively. She is so happy! She never stopped eating, drinking or pooing etc.

    As she was clearly ill from the start, I contacted Pets at Home. They said they would refund any vet bills and to be fair to them today, they did. 130. Whilst I was there I bought her some nice new treats and toys as well

    Whilst it was wrong of them to sell an ill bunny, I wouldn't change her for the world. (they told me she was a boy, hence the boys name!) I am pleased with my refund and Simba is having a great time with her treats

  2. #2
    Wise Old Thumper yvette's Avatar
    Join Date
    Jul 2008
    Location
    Devon,England
    Posts
    19,485

    Default

    You never know...perhaps they werent aware she was poorly or if they were,perhaps they werent expecting you to complain.
    Perhaps thet felt they had an obligation as she was within the guarantee period??However,youve done the right thing,shes got her meds,is resonding well,and there you have it.
    Pic please.

  3. #3

  4. #4
    Wise Old Thumper yvette's Avatar
    Join Date
    Jul 2008
    Location
    Devon,England
    Posts
    19,485

    Default

    Lovely!! My Lily does the quacking noise too. She has chronic snuffles and her lungs are not where normal bunnies lungs are.
    Disabled yet coping,dear little mite.

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •