Hi, have just placed my first order with the Hay Experts. Thought Jack might be getting sick of the same hay, so thought I would try out some others. I have bought a Sampler pack for him, so hopefully find one he loves. Plus, bought 4 vine balls for £1, and a carrot woodroll. Could have gone mad, but behaved myself. Do many people use The Hay Experts, and how long does it take for things to arrive? Are the products I have purchased good?