I'm having problems getting the run I ordered nearly 3 weeks ago now, and am wondering if this was normal?
I ordered one and received payment slip within 2 days. She told me the run would be with me within about 5 working days. After a week I rung and she looked into it and said she couldn't understand what had gone wrong but would send another. I rang last Monday to say one still hadn't arrived and she assured me it was on the way. I rang today as it STILL hasn't arrived. She now says that the night delivery people say my postcode doesn't exist!! I've asked for one to be sent immediately for delivery tomorrow as Pippa's now been waiting for nearly 3 weeks. I'm not hopeful though ....
Has anyone else had a problem with this company?
I ordered one and received payment slip within 2 days. She told me the run would be with me within about 5 working days. After a week I rung and she looked into it and said she couldn't understand what had gone wrong but would send another. I rang last Monday to say one still hadn't arrived and she assured me it was on the way. I rang today as it STILL hasn't arrived. She now says that the night delivery people say my postcode doesn't exist!! I've asked for one to be sent immediately for delivery tomorrow as Pippa's now been waiting for nearly 3 weeks. I'm not hopeful though ....
Has anyone else had a problem with this company?