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bunny-mad
25-09-2005, 09:34 PM
Went to PaH today. 4 baby buns and NO hay. I complained. I hate it in there. It is totally depressing, they don't sell any of the stuff I want, the stuff they do sell is terrible quality and not worth buying (eg hay) and aside all that, they sell rabbits, which I utterly disagree with. Oh, also when I called up the other day to ask if they could order a brand of food in for me which for some bizarre reason they don't sell, they were really rude.

So I've decided not to shop there any more. Not that I ever did before but since moving house have been there twice as there's one just round the corner. However, I would rather drive 10 miles than go there again. b-m

ah144
25-09-2005, 10:23 PM
I would never shop there,even if my life depended on it....when i used to go there always ended up with free rabbits that were in need of veterinary treatment ,and were due to be sent back to breeder!!....to be pts.....most of the staff hate it there and the way the animals are treated .The latest addition from there has just stopped her treatment and if i had not taken her when i did the infection would of killed her!my vet said it was touch and go.....when i complained to the head office they only asked me to return the bun!!!!!as if i was going to do that!!!!!Now i never go in there.

Lanny
26-09-2005, 02:24 PM
oo I am so glad that someone has already started this topic. I went in to one on Saturday, I was totally out of Timothy Hay but they didn't have any, there were three birds on loose I told a member of staff who couldn't give a hoot, one of the poor buns in there couldn't stand up cos the floor was slippy and he kept doing the splits, there were some kids laughing at him.

and none of the buns had any hay AND a bun was being sold when we got there and they put them in these really small boxes to be taken home.

Leanne
26-09-2005, 03:46 PM
PAH are ****.
Just another chain store exploiting customers & more importantly the animals they sell.
Most staff(I have met the odd knowledgable one) go on basic training(pet shop assistant cert or similar) but are only in the job for cash, not the love of the job.
I really can't bear them, the other thing is that they have put a lot of small decent pet shops out of business & gone are the days where you could pop into the shop & ask advice & get a smiling, informative response instead of being shoved a leaflet & lied to.

Grrrrrrrrr.

Leanne
26-09-2005, 03:47 PM
Oh & my boyfriends ex girlfrined was offered the managers job a couple of years ago at my local one. she was 17 years old!!!!! & NOT experienced in anything needed to be supervising people looking after animals!!!

loopylop
26-09-2005, 05:10 PM
gone are the days where you could pop into the shop & ask advice & get a smiling, informative response

Hum, have to agree with that one :roll:

kim 106
26-09-2005, 05:26 PM
shock horror my p@h have no animals in at the moment as they are re building the animal pens lets hope they are for the better

Gem
26-09-2005, 05:43 PM
Kerry is that the Portsmouth one?

I went there on Saturday since somebody mentioned new toys and there were no animals except fish, and they said the small animal toys section was being redeveloped or something like that

kim 106
26-09-2005, 07:38 PM
yep thats the one i dont go there often but wanted some toys for the buns was suprsed to see no animals there but on the other hand its a good thing

janice
26-09-2005, 11:23 PM
Lorna a pregnant rabbit I took in today, her previous owners were apparently told by the Slough branch of this large national pet store chain that you can separate the babies from their mother at 2 weeks!!

I am not sure what else this store told this man, however Lorna at Greenfields Rescue and myself were surprised at quite a number of the ideas this man had about rabbit care issues.

Caz
27-09-2005, 10:57 AM
I have been in the Slough one (5 min from my work) and they are great with advice about dogs but their staff just aren't given the correct knowledge to properly assist customers with small animal, bird or fish advice however they did have frozen water bottles in with the rabbits and guinea pigs when it was hot the other week so they are trying.

The problem is it isn't in their interest to send their staff on long expensive training courses and 9 times out of 10 the staff will only be there a few months before moving on. They don't have enough full-time staff members in each store to be sent on specific courses and if there is a specialised staff member in store they won't always be on hand when the correct advice is needed.

I would love to see their basic training plan that each new member of staff has to go on before starting expanded with people perhaps choosing to specialise and getting an info pack to take home and read before a short test in two weeks time.

That staff member could then wear a badge saying something like "ask me about keeping rabbits" and part of their job would be to stock the rabbit/small animal section so ensuring they were always around the animals ready to hand out advice, or they could have individual pagers so if someone wanted some advice they can ask for a rabbit "expert" to be paged!

Caz

Mikeymoo
27-09-2005, 11:01 AM
Caz i think that is a great idea

madysmummy
27-09-2005, 01:49 PM
I find I goand walk in, walk about and walk out - looking at the same old stuff which is no cheaper than anywhere else - and sometimes more expensive. I do find that some of the staff are rude and don't really have a clue ( my aunt is a manager at one store and she is the rudest person I know ! so if they can give her a job as manager with no people skills what so ever theres no chance !)
But on the flip side there are times when you get staff who know their stuff and are friendly and helpful - as people have said here ! - its swings and roundabouts.

I do think they are better for dog toys, food, beds etc. & cats. thoughs sections are HUGE !

bunny loving ecologist
27-09-2005, 03:26 PM
I don't buy from places that sell bunnies if possible - its bad enough seeing these poor things for sale, let alone knowing I am giving money to the person selling them. Sometimes can't get around this though, for example I needed a large corner litter tray recently and the only place that sells them near me that i know of is PaH in Stevenage (15 miles away!)
The worst place I have seen is a pet/farm shop in Willingham, Cambridgeshire, where they have a few buns, hamsters and parrots for sale - the buns never have anything to eat except dry food - no hay at all, don't know if they get greens.

Veronica
27-09-2005, 05:45 PM
Went to PaH today. 4 baby buns and NO hay. I complained. I hate it in there. It is totally depressing, they don't sell any of the stuff I want, the stuff they do sell is terrible quality and not worth buying (eg hay) and aside all that, they sell rabbits, which I utterly disagree with. Oh, also when I called up the other day to ask if they could order a brand of food in for me which for some bizarre reason they don't sell, they were really rude.

So I've decided not to shop there any more. Not that I ever did before but since moving house have been there twice as there's one just round the corner. However, I would rather drive 10 miles than go there again. b-m


Just out of interest, what time did you call in and find the rabbits with no hay?
I have been in and heard a customer complaining that the rabbits in the pens have no water, only for the member of staff to walk out 2 mins later with cleaned water bottles containing fresh water! There were no bottles as the staff member was cleaning them! :roll:

neeshkabeesh
27-09-2005, 08:54 PM
If you wrote to Pets At Home, either email or snail mail, you might push them to do something about it. I know after being told by the public they have changed some of their products, now the rat starter kit contains paper litter instead of wood shavings.

If you tell them, you might make a difference especially Caz I think they'd be interested in your idea. I know people who have emailed and got replies back within days.

Don't just complain here, tell them to do something about it, how else will you get them to change?

bunny-mad
28-09-2005, 02:30 PM
Don't just complain here, tell them to do something about it, how else will you get them to change?

Do you think if we write to them and ask them to stop selling baby rabbits they will??????????????????????????????

The entire place is depressing. I would rather not shop there at all than concern myself with improving their offerings for customers, thereby making them even more profitable.

I'm glad to see some others share my opinion on not shopping there. That was the point of this post, rather than to dredge up stories (again). b-m

gizmo
28-09-2005, 02:35 PM
i need to get a saterday job and i was thinking of trying to get one there. that was i can keep an eye out for ill animals (and fish in the wrong tanks). i know it sound silly but at least i will be doing some thing :D

Pink_Princess_Linzi
28-09-2005, 03:12 PM
Hi my name is linzi and I work in pets at home (i know you probably hate me now) but I just thought i would let you know that not everybody there is an idiot. I love animals and would do anything for them. I have a bunny rescue and I do get most of mine from pets at home and customers who dont want theres anymore. But some of us there do know what were talking about, and believe me we I give customers such a grilling before I even think about letting them have an animal and if I dont think they should have one then they dont get one. :wink:

Gem
28-09-2005, 03:21 PM
Hey Linzi,

Welcome to the forum!

I'm sure you're one of the better Pets At Home staff, I do have to say the ones in local PAH are rubbish :roll:

Have you been trying tohelp improve the living conditions of the animals in your store?

I'm sure no one hates you, we welcome everyone, having you here is a privilege as PAH gets so much bad press

Pink_Princess_Linzi
28-09-2005, 03:40 PM
hiya me and another member of staff are in charge of the livestock so we are in every morning a 7.00am to feed and water the animals. I always make sure that the animals are well looked after. Im the mug that always takes everything home as normally the vets (that shouldnt be vets at all) will always tell us that ill rabbits need to be put down. for example the other day I found a rabbit with bad teeth that I took into the vets to be looked at. They told me the rabbit would cost £500 a month. I took this rabbit home and got him checked by another vet and there is nothing wrong wrong with him. This happens all the time. My pets at home never get anything put down now cause they know I will complain. So most of the time they come home with me.
if anyone wants to know what goes on behind closed doors just ask.
I do know if customers knew what went on most would not shop there.

Gem
28-09-2005, 03:55 PM
Wish my local store had staff like you and your friend!!

neeshkabeesh
28-09-2005, 05:44 PM
Do you think if we write to them and ask them to stop selling baby rabbits they will??????????????????????????????

I don't remember saying anything like that.

If everyone keeps shopping there, keeps buying animals and keeps buying products then there will be a demand and they'll buy more and more (products and animals from suppliers). If no one bought any rabbits because of the poor conditions, and everyone went to rescue centres, pet shops would stop selling animals. If people sent emails/letters to PAH saying "I will not be buying anything from your shop because I disagree with the way you keep your animals etc", if enough people sent letters like that then Pets At Home would probably do something about it. PAH is a business, if it has no customers it wouldn't be there. If I sent a letter then got five of my friends to send letters, who in turn got five of their friends to send letters, can't you see it could happen, PAH could do something about it, its simple isn't it?

Buttonmoon
30-09-2005, 12:25 AM
If no one bought any rabbits because of the poor conditions, and everyone went to rescue centres, pet shops would stop selling animals. ?[/quote]

I don't think this would ever happen, I work in a pet store, and yes we do sell Rabbits, but I know for a fact that our customers get grilled more and are given more information than those who go to a rescue centre, the prices we charge also means that no-one buys a pet from us on a "whim" anyway, but I know of breeders who are giving away babies because they have too many, beautiful little tri colour lion heads, classic "ahh factor" stuff. I think you can only do your bit, you can't save the world, depressing huh!

Buttonmoon
30-09-2005, 12:28 AM
in fact.. following on from my last post.... we have just opened a store with out an animal unit in it and all we gwt are complaints, "where are the animals" "what a rubbish pet shop" etc etc. you can't win!!

mad about bunnys
04-10-2005, 05:25 PM
I work at pets at home and i love my job and as far as i am concerned the animals come first not the making money side of things.

In our store the animals are well cared for. The rabbit runs get completely cleaned and disinfected every day. Any ill bunnys are taken to the vets straight away to be treated we have spent loads on vets bills which any other pet shop wouldnt do. The staff are very knowelegeable and they always advise people on the correct care before they buy an animal. We get all our rabbits from a good local breeder and they are very healthy and from good stock. We dont have many problems with ill animals.

I have been to a number of stores and have yet to see any animal cruelty. :D

Pink_Princess_Linzi
04-10-2005, 07:08 PM
what pets at home do you work at?

ah144
04-10-2005, 07:51 PM
mad about bunnies,sorry but although the branch you work at may be ok i have had different experiences with my local pets at home and have seen animal cruelty and suffering beyond belief!!!!!the latest case being a bunster that was awaiting transport back to the breeder (to be put down) as its feet were so badly infected the poor little mite could not even stand up! :cry: :cry: :cry: :cry: i took him and he has just finished five weeks of treatment and 2 intrusive operations that he had to be put under a ga for!! :cry: :cry: :cry: : this little fellow was just 14 weeks old,imagine the pain he went through.....if the store was sending him back to the breeder why was he not treated, to put him out of his pain whilst awaiting transportation back?? he had already been waiting 2 days!!!!! :cry: :cry: ???why was this infection left to develop in the first place???these are questions along with a hell of a lot more that i have put to the director of pets at home, who has reimbursed me for all veterinary treatment that this little fellow has had to endure....i am still awaiting his response as he states this is highly unusual and a 1 off case..1 off my ****!!!!!!!!!!!!!!

Pink_Princess_Linzi
04-10-2005, 08:01 PM
the pets at home I work at is ok but thats only cause there are afew of us that like animals and know what we r doin most people that work there dont have a clue about animals and couldnt care less about them ever. I would never let them put an animal down i would rather take it home.

ah144
04-10-2005, 08:05 PM
way to go linzi!!!shame you can't work in every store hunny :)

Pink_Princess_Linzi
04-10-2005, 09:28 PM
I feel sorry for the animals out the back as they are stuck in little cages and have nothing to do all day long a day goes so fast to us but it doesnt to them poor things nobody plays with em or nothing. the only thing that happens all day is they get fed an cleaned out thats it. :cry:

mad about bunnys
05-10-2005, 10:38 AM
I work at a store in the North West not saying which one i dont want to get into trouble in case anyone from work reads this. If i got sacked there would be no one to take all the aniamls home which cannot be sold.

so far i have taken 2 guinea pigs which were returned and too old to sell one was pregnant as well. She had 2 babies which stayed at my house. All are doing well :D

A budgie which cannot fly so it couldnt be sold. Its happily living on the floor of my aviary now with my guinea pigs :D

A kakariki which had a bad eye

A gerbil with a broken tail which couldnt be sold

And a cananry with a broken leg.

My house is like a rescue centre but the aniamls deserve a second chance in life. And i alwasy feel sorry for them so i take them all home. :D :D There are some caring people who work there

Pink_Princess_Linzi
05-10-2005, 10:09 PM
Your like me since I been working there ive taken
6 unwanted rats 1 with breathing problems
3 gerbils
a crazy hamster
a chipmunk with no tail
a rosella with no feathers
and atleast 15 rabbits lost count at the amount of rabbits that have problems and Have to be either put down or taken home by me.
Plus I bought home a big fat cat from the vets that nobody wanted. ( but his cute) :D

**Bonnie**
10-10-2005, 10:40 AM
I went to pets at home in Raynes Park, all of the rabbits were in open big pens which i was pleased about, they had toys and hay/feed etc!

Also, my friend was asking an assistant about rats and he was very helpful and seemed to care for the animals!

I also liked the fact that they sell big hutches in there!

storm79761
10-10-2005, 06:59 PM
Cardiff, Swansea and Llanelli, all useless. Cardiff staff have no idea, same at Swansea, Llanelli because it is a new branch can be forgiven. There seems to be a problem at all stores, minium training and poor customer service.

Inimical Me
12-10-2005, 11:33 PM
My housemate bought a rabbit from P@H (a novelty reaction to the fact that I had a new bun, me thinks), and took it back because, in her words it was "all bitey and mean". Gah, what a moron. Another story that she came up with was that it had an abcess. She shut up when I told her that, thanks to her another rabbit has been sent back to P@H, to be taken to a vet to be put down for a problem that, if it'd been caught soon enough could have been so easily treated. GAH, irresponsible pet owners buying pets from irresponsibly run stores (no offence to the people who give a damn who work at P@H) make me SO angry. It irritates me how they go and pick a perfect, cutesy little mass bred creature from a pen, where there are so many unwanted animals with so much charm that need love.

ah144
13-10-2005, 06:13 PM
i'd be inclined to change housemate.

Jack's-Jane
13-10-2005, 07:52 PM
Tis a bit of a worry to me that the Rabbit Welfare Association are activley associated with PAH. Working on the principle that PAH will never stop selling Livestock the RWA think that 'Education at the point of sale' is the way forward. Trouble is not ALL branches have active input from the RWA so the principle is not a national reality. I freaked when I saw the PAH logo on the RWA website. JCO

Inimical Me
14-10-2005, 05:15 AM
i'd be inclined to change housemate.


Oh, how I'd love to! I just wish I'd been here at the time, then I'd have taken the bun to P@H myself, got a refund (if indeed it did have an abcess), kept the rabbit and taken it to the vet. Grrr, people make me so angry. Another reason to not be a fan of P@H ...someone who goes to a rescue centre to adopt a pair of buns has obviously thought about it, will be questioned by the sanctuary, etc, and is less likely to be a stupid, irresponsible pet owner who wanders into a pet shop and thinks, "Ooh, novelty pet, I'll buy one". Not that all animal buyers are like that, but still. Grr, grr, grr.

lucycat
04-11-2005, 09:21 PM
I confess to visiting the one near me. but to be fair the bunnies have a good sized run (I have seen so much worse) toys, company, hay, water pellets and often green stuff but prob not enough.

I have heard the assistants giving accurate advice to potential new owners but no way near enough.

I have seen too many STUPID people trying to buy a single rabbit for their child or one woman buying straw because her rabbit keeps eating its hay!!!! This is what incenses me. RWF sometimes do a table at pets at home giving advice and this is definately what they need

Beebop
05-11-2005, 01:07 AM
ack I can't stand it, although mine is not too bad...I have only had an agrument with manager twice so far! Didn't really listen to what I said so i complained and e-mailed the head office. also mentioned the whole rabbit and gp thing. the repiles were pathetic to be honest!

I have never seen a sticky bum, all have loads of hay and toys as well as pellets, not mixes! :shock: The fish are half dead so my dad takes care of that! Infection spreads so quickly as my dad pointed out, they have one net to catch the fish and one filter system! pathetic! :twisted:

Inimical Me
05-11-2005, 02:53 AM
I was in P@H, and there was a woman shouting at the assistant about a little Nethie who had a dirty bottom. It's appalling, especially when this particular P@H has it's own vets!

The staff seem pretty good at grilling people who are buying buns though. They refused to sell a rabbit to someone to keep with Guineas (though it's not surprising people think they can be kept together when P@H keep them together!). And all the buns have pellets, tons of hay, toys and company. At the other P@H I've been to, they have a shoddy rabbit mix and no entertainment. I suppose it varies. I wonder what their national guidelines to their staff are?

woodleyrabbit
05-11-2005, 03:26 AM
In the Reading store they kept rabbits and piggies together!

Pink_Princess_Linzi
05-11-2005, 01:10 PM
in our store (beckton) i make sure that the bunnies have toys and I make sure that they always ahve hay. Even the ones that are out the back but I have heard of other stores that dont bother with the animals much.

bilbo
05-11-2005, 03:20 PM
i would just like to say..i went for an interview for a job at p@h the other day..the guy was more interested in my family life then my animal skills!(im currently studying for a National diploma in animal management).
when i was in p@h the other day a guy picked a bun up (some horrid looking woman wanted to see it) she said nah and the guy just dropped the rabbit back into its pen,it hit the floor with a thud and i cringed :shock: :shock: everytime i go in there i just wana take all the rabbits home!
p@h do have a training thing but i dont actually know if they use it!most of the staff at my local one are c.ocky buggers and think its amusing to make stupid jokes when you just want to be pointed in the right direction for something!
anyway thats my rant about p@h :lol:

gizmo
05-11-2005, 03:22 PM
i would just like to say..i went for an interview for a job at p@h the other day..the guy was more interested in my family life then my animal skills!(im currently studying for a National diploma in animal management).
when i was in p@h the other day a guy picked a bun up (some horrid looking woman wanted to see it) she said nah and the guy just dropped the rabbit back into its pen,it hit the floor with a thud and i cringed :shock: :shock: everytime i go in there i just wana take all the rabbits home!
p@h do have a training thing but i dont actually know if they use it!most of the staff at my local one are c.ocky buggers and think its amusing to make stupid jokes when you just want to be pointed in the right direction for something!
anyway thats my rant about p@h :lol:
im doing National diploma in animal management as well

bilbo
05-11-2005, 03:28 PM
wow!what college are you at?

gizmo
05-11-2005, 03:29 PM
horsted midkent college

Pink_Princess_Linzi
05-11-2005, 04:53 PM
we do have trsining in animal care but they are step books and staff arent made to do them apart from number 1 . I have just finished my steps to and you can normally see has passed atleast one step as we are given a green badge to wear.

Veronica
05-11-2005, 06:36 PM
I have recently stopped working for pets at home.
I have been reading this thread with some interest, particually with interest into observations and conceptions of what goes on 'behind the scenes', so to speak.

I will be happy to answer any questions at all about what it is like to work for pah, what training is offered, how the animals are kept, and general attitudes to pet care.

hth


:)

Pink_Princess_Linzi
05-11-2005, 08:56 PM
what pets at home did you work for or can you not say i work in the beckton one and to be honest I think our animals are treated quite well by me anyway and also why did you stop working for them?

Nix
19-11-2005, 09:59 PM
P@H varies between branches, from previous discussions it sounds like there are some that are decent, but a fair few awful ones.

I won't shop there any more because of their policy of selling live animals and the abd information I've seen being given.

I try not to shop at any pet shops and get my hay, food and toys from rescue centres that make a profit from it. If I'm not able to get there and I really really need something, there is a pet shop at the end of my road that I use. They sell live animals and I wouldn't choose to shop there normally, but I think it's the lesser of 2 evils because it's not a big chain.

Angie65
23-11-2005, 04:54 PM
I got one of my rabbits from P@H cos he was being picked on by the other rabbits :(
I usually get my food & rabbit toys from there too. The rabbits have always looked well-cared for in my 2 local branches. The only thing I would complain at, is the lack of advice that was given to people buying the bunnies. No one mentioned neutering or feeding or bonding or anything.

Loppyju
23-11-2005, 06:41 PM
I like P@H and buy lots of bits for our pets there, i'd never buy pets from it. We have a Jolleys superstore near us and THAT is hell on earth for the animals being sold in the sub-petshop inside :cry: :cry: .

missshell
01-12-2005, 08:18 PM
I've just been to my local branch to get some bits i needed and all 5 food bowls for the piggies and rabbits were empty. When i told the girl she said its because they kick the shaving in the bowls. Maybe so, but there was no food in amongst it. So when i left she was busy filling them up. I mean really, how hard is it to check the food bowls are full? :x

Karly
01-12-2005, 08:24 PM
I've just been to my local branch to get some bits i needed and all 5 food bowls for the piggies and rabbits were empty. When i told the girl she said its because they kick the shaving in the bowls. Maybe so, but there was no food in amongst it. So when i left she was busy filling them up. I mean really, how hard is it to check the food bowls are full? :x

When I worked at places selling animals, sometimes the food bowls were empty as the animals are fed a strict diet to prevent them from getting overweight. Though obviously buns and guineas should have hay all the time, they only get fed a certain amount of mix/pellets in the morning and it's not topped up until the next day (food, hay and water was replaced with fresh stuff every day)

missshell
01-12-2005, 08:30 PM
I understand that but the poor things (and there were loads of them) were all looking round for food. The guinea pigs could'nt even reach the hay.

Inimical Me
02-12-2005, 01:49 PM
I like P@H and buy lots of bits for our pets there, i'd never buy pets from it. We have a Jolleys superstore near us and THAT is **** on earth for the animals being sold in the sub-petshop inside :cry: :cry: .

My Jollyes doesn't sell pets (apart from fish, I think)...unless I've been a moron and not looked around the whole place (I normally just go in for hay). I thought they didn't sell them...silly me!

animus
10-12-2005, 05:12 AM
I think you should all move to Uttoxeter, it's quite the opposite here, the small pet shops are stupid and sell rebbish stuff and P@H are really nice people, ok they don't know as much as they should but they have more manners tha the little places and go out of their way to help.
Not like I'm excusing them or anyhting, I only go there in an emergency I do all my shopping online

tomjacob
12-12-2005, 05:58 PM
I went to the Cleethorpes Pets At Home a week ago. I haven't been to one in years as I live in a market town with a super local pets store, with no pets hurrah! I wanted something for my cat for Christmas that I was struggling to find elsewhere.
I was so worried going in as I hate the fact that they have animals. I didn't want to go over to the animal part yet wanted to make sure they were OK. It is a small section but the bunnies were mostly fast asleep, really deep and clean bedding, well looking animals etc. i was reassured considerably. the same could be said for all the animals and birds. It is on the same site as Tescos so I will keep popping in when I can to check the animals are Ok. I still don't like the fact they sell animals to any Tom, **** and Harry but it was alot better than I expected. They had a great range of products and good prices, so though I will keep supporting my pet shop as it serves me well, for stuff they don't have I will every so often pop into PAH.

Quinn
12-12-2005, 06:08 PM
I got Quinn at P@H but i have to say the one i went in there are only a few rabbits in each pen, they have loads of toys and whenever ive been in they have plenty of water and lots of hay.

They gave me advice on keeping him warm in the winter and just general advice, checked his eyes, bum, teeth, nose etc and said that they handle the rabbits everyday (she said especially her because she loves them)

And when we went to get some goldfish we got a 15 min grilling on whether the tank was set up, had we tested the water etc etc etc

And they actually also managed to get Quinns sex right.....

Having said that when my friend went to get her rabbit the woman vaguely looked at its bum, said its healthy didnt really mention the weather or anything or food except to say we feed them our own and now her rabbit has a white discharge coming from its nose and sneezes a lot :s

When i got my hamster they didnt ask a lot of questions but then i did say id had several hamsters before

I've never seen any returned older animals in their either but then i guess i dont go THAT often

Guess it depends on the staff you get when you go in, I try and avoid saturdays usually because its often just young school kids then who know nothing about the animals

racheyrabbit
16-12-2005, 02:18 PM
It so depends upon which one you go into... the ones I've been in both where I live and where my parents live generally seem to be okay. I go in there to get foor now and then because they are certainly a lot better than the small petshops in my area.

The one in the shopping centre near me sells bunnies and they are kept in the tiniest of cages with bright lights on them, the staff are all grumpy and have absolutely no idea what they are talking about. Another one sells bunnies and when I went in there once I asked what breed the bunnies were as they looked like they might be netherland dwarfs and she said they were some sort of lops.... that was at a time when I wasn't that knowledgable but they definitely weren't lops! The other local one doesn't sell rabbits, but does sell kittens and puppies....grrrrrr..... but they do sell science selective. Unfortunately, when I got the bag home I found it was nearly a year out of date......

I've hunted for a local pet shop that doesn't sell animals, but I'm forced to buy stuff from those that do in the end because otherwise I have to order stuff off the internet and pay postage costs.....

Loppyju
16-12-2005, 02:27 PM
OMG a YEAR out of date :shock: :shock:

I Must remember to check the dates :roll:

Veronica
16-12-2005, 05:08 PM
her rabbit has a white discharge coming from its nose and sneezes a lot :s

This is something that worries me generally.
Having worked in a pet shop previously, and visiting many throughout the years (infact I visited one today and found this too), it surprises me, and worries me how many rabbits I come across sneezing!

It seems to be sooo common in petshop rabbits, from what I can see.
Very worrying indeed :(

hannah
16-12-2005, 05:46 PM
I have to say my neighbour went to p@h in Slough and was going to get a gunieau pig as a friend for her (uneutered) bunny as a friend but they told her it wasnt a good idea as rabbits are territorial...they then went on to spoil it by saying that if she had got them at the same time it wouold have been ok!!! I said how bunnies can hurt them accidentally with their big legs and that patch would hump him anyway.

Quick update on the Patch front shes booking him in after chrimbo to lose his baubles as he keeps humping her! :lol:

Buttonmoon
19-12-2005, 02:26 PM
I read this post with interest, I work for a pet store company, and yes, we do sell animals, BUT we guarantee their sex and thier health and we MAKE SURE the customers know what they are doing before they take the animal home, we check housing and knowlege etc. I've got a baby Mini lop who has a tear duct infection, been to the vets with me this morning, on Saturday she was instore, she only had symptoms that morning, and a lady wanted her, the lady was told the rabbit was not for sale due to this problem and I would be taking her to a vet. I have today spoken to the lady and told her this rabbit would not be available for at least a week, probably longer because she needs treatment and peace and quiet (she's staying with me!) the lady then preceeded to offer me more money :shock: for the rabbit and said she was quite happy to administer the eye dops herself because her husband is a chemist so therefore he knows what he is doing!!! :evil: it's craziness.... we told her she wasn't going to have any rabbit of us in the future....

I get very cross when animals are seen as nothing but monetry value. But I also know that in our shops where animals are not sold, every single customer comments on it and some even tell us we're rubbish for not having animals. We can't win!!

Pink_Princess_Linzi
19-12-2005, 07:21 PM
I work in pets at home and we dont garantee sex cause if were wrong then we can get into trouble. im not too sure about health Im i dont think we garentee their health either cause it aint possible

Buttonmoon
19-12-2005, 07:36 PM
I work in pets at home and we dont garantee sex cause if were wrong then we can get into trouble. im not too sure about health Im i dont think we garentee their health either cause it aint possible

We only sell animals we can guarantee the sex of (apart from some birds of course!) all staff are trained to be able to sex animals 100%, all animals are sold with a clean bill of health, we never have so many animals we can't keep an eye in each individual. Each animal is health checked weekly by a trained staff member and they are all thoroughly checked before they are sold, we also talk the customer through the health check so they know what to look for if their animal gets ill. the animals are guaranteed for 21 days, anything that goes wrong after this is usually due to bad husbandry.

elve
19-12-2005, 07:39 PM
my son went there with his dad this weekend - His dad couldn't understand why he was transfixed by the rabbits and guinea pigs 'when he can spend all day looking at them at home' :lol:

My son apparently told anyone and everyone who passed that guinea pigs and rabbits should never be kept together - he got quite worked up about it and wouldn't leave the staff in peace 'one kick from a rabbit could KILL a guinea pig!' he kept saying - That's ma boy! :P

BlackCat
19-12-2005, 07:49 PM
We only sell animals we can guarantee the sex of (apart from some birds of course!) all staff are trained to be able to sex animals 100%,

The problem is that you have to be so careful these days. Potentially one mistake... ONE TINY MISTAKE by a member of staff could result in someone ending up with an unwanted litter. Had this member of the public been sold, say, two "female" rabbits and one was wring they could, technically, sue. This is why so many places won't guarantee sex.

Pink_Princess_Linzi
20-12-2005, 04:47 PM
You must work in a completely different company from me then lol
We have all over our shop signs that say we do not garentee sex of animals. Also our shop never bothers to check animals im the only one that bothers :(

Pink_Princess_Linzi
20-12-2005, 04:49 PM
None of our staff are properly trained I have had to learn myself really half the people that work in my store aint got a clue bout animals

Inimical Me
20-12-2005, 05:30 PM
The man in P@H who I saw sexing the rabbits...no WAY could he have told the sex of the rabbit he was looking at. I was impressed he actually managed to turn the rabbit over! But turning a bun over for 2 seconds and looking *down there* is clearly not enough to sex a rabbit, especially the fluffier ones who are particularly difficult to sex. I have a hard enough time staring at my rabbits' bits for 10 minutes! :lol: They were helpful with advice, telling me not to keep piggies and buns together (as if I was going to), asking where they'd be kept, how I'd bond my two, etc.

Daisy is a P@H bun, and she sneezes. My housemate's piggies came from the same pen, and they sneeze too. It's appalling. Thankfully, Daisy's sneezing has calmed down since she's been with me a while, and there's no discharge or anything. The fact they sneeze to begin with is ridiculous.