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Emergency vets - whats the procedure?

cpayne

Warren Veteran
Thankfully I have never had to call them but what generally happens. Does the vet come to you or do you drive there, I'm guessing you don't just get advice over the phone!
 
At the vets I work at you either go straight there or call and leave a voicemail and the vet would call you back.
 
I call, tell them what's wrong and how long it'll take me to get there. Then go. They can give advice too but obviously if you're phoning in the middle of the night, most of the time it's because they need to see a vet.
 
But if it's say midnight do they meet you there?

My specialist has a hospital on site but never had to call out of hours.
 
But if it's say midnight do they meet you there?

My specialist has a hospital on site but never had to call out of hours.

The vets closest to me that I only use if I have to has a vet (and I think receptionist) on site all night via Vets Now. £150 consult.

The vets I like has one of the members of staff on call and they meet you there rather than staying there all night.
 
We ring the emergency number (get it from rining usual vets, it gives you the emergency number) and speak to nurse who speaks to vet, who then says either come down or tells you what to do.
At our one, there's always someone there, 24 hours.
I have registered with a closer vet, just because their ooh is on site, but I THINK they call a vet on call, so I'm guessing you hav to wait for them to get there.... but I don't trust that vet anymore
 
Thanks, looks like they do different things.

Doughnut goes to a local vets but is under a specialist which is 30 minutes away. I would always be tempted to go the specialist but sometimes time is of the essence. I may see what their procedure is. It's good to know in advance what the best option is as you can't always think straight when it happens.
 
The vets closest to me that I only use if I have to has a vet (and I think receptionist) on site all night via Vets Now. £150 consult.

The vets I like has one of the members of staff on call and they meet you there rather than staying there all night.

This. :thumb: It depends whether they have a vet on call service (which may not be at your usual vet surgery, but they'd tell you where to go) or whether they have a service where they are there all night.

I've actually had better results from Vets Now than an on call vet. Mainly because if a rabbit is in stasis they often benefit from being left there, rather than given a couple of injections and sent home. The only thing is that they have to discharge them by morning - they either have to go home or to their usual vets.
 
Thanks, looks like they do different things.

Doughnut goes to a local vets but is under a specialist which is 30 minutes away. I would always be tempted to go the specialist but sometimes time is of the essence. I may see what their procedure is. It's good to know in advance what the best option is as you can't always think straight when it happens.

In that case I would find out the procedure for the specialist. If Doughnut was ill over night and had to have treatment from the out of hours vet, you'd want all the notes to be going to the specialist vet, not the other one.
 
Thankfully my vets have their own OOH service.... so I can always guarantee seeing someone I trust and someone who knows my animals.
I can get advice over phone if not too urgent, otherwise my vet meets me at the surgery.
 
My new OOH service, it's a 24 hour animal hospital so you just ring up and them take them down to see a vet, what's even more brill is that you don't have to transfer back to my normal vets in the morning so bun can stay there for as long as needed without having to be moved twice a day :thumb:

At Vets Now whilst they would stay there all night, if bun was still poorly in the morning I would have to drive to VN, pick up bun and drive to normal vet, and repeat the whole procedure twice a day. Not ideal for bun or me
 
My vet practice closes at 7pm and they all go home (unless there's a really poorly animal in which case a vet will bed down in the surgery for the night).

If I needed a vet between 7pm and 8am, I'd ring the normal number which goes through to a recorded message which has the mobile number of the vet. Speak to said vet and decide there and then whether to meet them at the practice.
 
At my vets, it depends who's on duty. If they live local, they'll stay at home and be able to meet you at the practice within ten minutes ish. If they're from a bit further afield, they stay overnight unless it's a weekend, where they're at home no matter what. If they've got animals overnight who are very poorly, they'll either go home with the vet (I'm pretty sure!) or a nurse or vet will stay at the practice. I think there is pretty much always a nurse on site though as they're a very busy vets so have a lot of animals in overnight. We've rung OOH before but never actually gone in, which has saved us a lot of money as they're rather expensive :roll: Thankfully Animates have their own OOH service, I'm not sure I'd trust anywhere else to be honest.
 
My vet closes at 6.30 and they contract out of hours work to a different practice (here it's called vet 24). If you ring the vets normal number you can get the emergency number from their voicemail and they tell you whether or not you should come in (normally you do). I have to say they are excellent.
 
My vets has their own 24hr vet hospital, so I just ring the out of hours number and tell them I'm going in. Always seems to be out of hours when any of the animals needs a vet in an emergency :roll:
 
This. :thumb: It depends whether they have a vet on call service (which may not be at your usual vet surgery, but they'd tell you where to go) or whether they have a service where they are there all night.

I've actually had better results from Vets Now than an on call vet. Mainly because if a rabbit is in stasis they often benefit from being left there, rather than given a couple of injections and sent home. The only thing is that they have to discharge them by morning - they either have to go home or to their usual vets.

I despise the Vets Now vet that I've seen. Every time I've been, I've paid £200 to tell him what I want while he tries to look it up in a book if I'm right, gives up and gives me the meds I want anyway. Doesn't have a clue. I wouldn't have left my rabbits with him if he was paying me :lol:
 
I despise the Vets Now vet that I've seen. Every time I've been, I've paid £200 to tell him what I want while he tries to look it up in a book if I'm right, gives up and gives me the meds I want anyway. Doesn't have a clue. I wouldn't have left my rabbits with him if he was paying me :lol:

I second this. :lol:
 
Mine run their own service - the nurses are there 24/7. If I have a problem I ring the nurses. Sometimes they will get a vet to ring me back to discuss whether it can wait till the following morning - For example when Crunchie was refusing food I was 90% certain it was teeth related, after discussing it with vet they agreed with me and were happy for me to support feed him until morning when they could do a dental. Other times the nurses will call the vet into the surgery and I will meet them there. I love the fact its the same vets I get day to day, so they know me and my buns get continuity of care.
 
I despise the Vets Now vet that I've seen. Every time I've been, I've paid £200 to tell him what I want while he tries to look it up in a book if I'm right, gives up and gives me the meds I want anyway. Doesn't have a clue. I wouldn't have left my rabbits with him if he was paying me :lol:

I did OK with rabbits but I'd have to be seriously desperate to go with anything smaller than a bunny.
 
I did OK with rabbits but I'd have to be seriously desperate to go with anything smaller than a bunny.

Thankfully with my rodents, I don't think I've ever had to take them to the vet where I haven't already known what was wrong/what treatment I wanted before I got there.

I don't think there'd be any point whatsoever in me taking one of the birds to the OOH at Vets Now though, they wouldn't have a clue! The only time I've taken a bird to the vet it was for X-Rays and expected to be surgery and the normal vets at the surgery near me admitted they didn't have the facilities to treat her, never mind the OOH
 
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