RogerRabbit999
Mama Doe
So, in the early hours of last Sunday morning (9th), bunny was rushed to Emergency Out of Hours Vet *name removed* at 0330hrs. Vet on duty and Veterinary Nurse, were just shocking, but that's another story, and bunny had Floppy Rabbit Syndrome.
From a previous experience with my bridge bunny Roger, on arriving at my usual vet, Simon Maddock at The Cat and Rabbit Care Clinic, with Roger in FRS, Simon took one look at him, and immediately rushed him through to the hospital area to stabilise him, and get him onto fluids whilst I was asked to wait in the waiting room, and then he came to discuss with me afterwards. Roger was kept on IV fluids for a number of hours, and admitted for the night, and then returned home the following day, and made a full recovery
Vet's, Sunday morning, left bunny on the examination table in Consultation Room, for best part of 30 mins, even though I kept reminding her of how poorly he was, and I thought she really needed to get him admitted and fluids into him. To be honest, it soon escalated with me pretty much having a bit of a go at her for not doing anything with bun, because she was spending ages faffing about producing the invoice for his treatment. £633 for bun to be admitted for IV fluids :shock::shock: and requested half of it to be paid up front, which it was. Poor bun still on table
Vet did actually state that he was 'only a rabbit' and 'positively ancient' at 7 years :shock: and so might be best to let him go because of the cost!!!
They charged £101 just to canulate and attach 'giving set' to administer fluids :shock: Final invoice was £410 because bunny passed away the following evening.
I did notice that there was only actually one bag of fluids invoiced for, and I was wondering if anyone could advise me as to whether this would have been enough for the length of time bunny was with them.
Formal complaints have now been forwarded to the vet and Royal College of Veterinary Surgeons. On arriving to collect bun, not one person said they were sorry or anything, and although advised that vet was on her way down to discuss, and was not seeing anyone else, after waiting approx. 20 mins, and still not arriving, was so distressed and upset that we left with bun.
To date, there has still been no contact from vet, and so we have no idea as to what went wrong, causing bunny's death. My own thoughts are, that with attitudes like hers and the nurse, did they even really bother looking after him. During the Sunday, we had become increasingly concerned about the care bun was, or more to the point wasn't receiving, and had made the decision to fetch him home and keep an all night vigil, to keep him going until Simon's Clinic opened the next morning.
Bunny had been taken to another emergency vet in Rugby, Saturday afternoon, who was brilliant to be honest. He appeared to have developed an abscess behind his eye, and the eye was protruding from the socket. He was fine first thing Saturday morning, but then at lunch time my daughter called me, because bunny lived in her room to say there was something wrong with his eye, but unfortunately my usual vet had just closed for the weekend.
He was given some gel to keep applying to his eye, just in case there was a very slight chance that Simon might have been able to save it, but we were expecting it to be removed. He had injections of pain relief, antibiotics and gut stimulant, and I left with all these to continue to still administer myself, plus Recovery diet to syringe feed, as bunny needed to be kept well nourished and hydrated for surgery on Monday.
The first vet we saw who was brilliant and has rabbits herself, did admit, for which I had the utmost respect, that although she was perfectly happy to perform the actual surgery required, she was concerned about the actual GA, because she was not very experienced with rabbits and GA's.
However, she did also advise that for the surgery required, and the fact that there was only a skeleton team on at the weekend, she thought it advisable, and with which I totally agreed, to just keep him comfortable for the remainder of the weekend, and then take him to Simon.
It all seemed so doable, and we didn't even have that long to wait until Monday morning, and I'm still struggling and deeply distressed as to the awful outcome of his death, and to the treatment and attitudes of the vet and nurse at *name of vet removed*
From a previous experience with my bridge bunny Roger, on arriving at my usual vet, Simon Maddock at The Cat and Rabbit Care Clinic, with Roger in FRS, Simon took one look at him, and immediately rushed him through to the hospital area to stabilise him, and get him onto fluids whilst I was asked to wait in the waiting room, and then he came to discuss with me afterwards. Roger was kept on IV fluids for a number of hours, and admitted for the night, and then returned home the following day, and made a full recovery
Vet's, Sunday morning, left bunny on the examination table in Consultation Room, for best part of 30 mins, even though I kept reminding her of how poorly he was, and I thought she really needed to get him admitted and fluids into him. To be honest, it soon escalated with me pretty much having a bit of a go at her for not doing anything with bun, because she was spending ages faffing about producing the invoice for his treatment. £633 for bun to be admitted for IV fluids :shock::shock: and requested half of it to be paid up front, which it was. Poor bun still on table
Vet did actually state that he was 'only a rabbit' and 'positively ancient' at 7 years :shock: and so might be best to let him go because of the cost!!!
They charged £101 just to canulate and attach 'giving set' to administer fluids :shock: Final invoice was £410 because bunny passed away the following evening.
I did notice that there was only actually one bag of fluids invoiced for, and I was wondering if anyone could advise me as to whether this would have been enough for the length of time bunny was with them.
Formal complaints have now been forwarded to the vet and Royal College of Veterinary Surgeons. On arriving to collect bun, not one person said they were sorry or anything, and although advised that vet was on her way down to discuss, and was not seeing anyone else, after waiting approx. 20 mins, and still not arriving, was so distressed and upset that we left with bun.
To date, there has still been no contact from vet, and so we have no idea as to what went wrong, causing bunny's death. My own thoughts are, that with attitudes like hers and the nurse, did they even really bother looking after him. During the Sunday, we had become increasingly concerned about the care bun was, or more to the point wasn't receiving, and had made the decision to fetch him home and keep an all night vigil, to keep him going until Simon's Clinic opened the next morning.
Bunny had been taken to another emergency vet in Rugby, Saturday afternoon, who was brilliant to be honest. He appeared to have developed an abscess behind his eye, and the eye was protruding from the socket. He was fine first thing Saturday morning, but then at lunch time my daughter called me, because bunny lived in her room to say there was something wrong with his eye, but unfortunately my usual vet had just closed for the weekend.
He was given some gel to keep applying to his eye, just in case there was a very slight chance that Simon might have been able to save it, but we were expecting it to be removed. He had injections of pain relief, antibiotics and gut stimulant, and I left with all these to continue to still administer myself, plus Recovery diet to syringe feed, as bunny needed to be kept well nourished and hydrated for surgery on Monday.
The first vet we saw who was brilliant and has rabbits herself, did admit, for which I had the utmost respect, that although she was perfectly happy to perform the actual surgery required, she was concerned about the actual GA, because she was not very experienced with rabbits and GA's.
However, she did also advise that for the surgery required, and the fact that there was only a skeleton team on at the weekend, she thought it advisable, and with which I totally agreed, to just keep him comfortable for the remainder of the weekend, and then take him to Simon.
It all seemed so doable, and we didn't even have that long to wait until Monday morning, and I'm still struggling and deeply distressed as to the awful outcome of his death, and to the treatment and attitudes of the vet and nurse at *name of vet removed*
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