Cannot access RU in my old profile

I have tried to log on using TracyBeakerIsland but the password was not recognised, requested a resend to my email. Nothing
I also tried sending a message to the Admin and still nothing.
The only thing I can think of is if my profile wnet down with the forum crash.

I have created a new profile as nothing else I have tried has worked.

The email will have gone to Tamsin so she might not have read it yet.I will flag this up for her so she can have a look and probably reset you