Sorry if this is a stupid suggestion but have you tried the tracking number to see where it's at?
That should tell you if delivery has been attempted
We never got a tracking number but the guy from Hay For Pets can't even track it.
We never usually get one so it didn't seem strange. How can you lose 9.5 kilos of hay?!Oh that's strange.. I always get an email from Despatch Bay giving me a tracking number when they tell me it's been dispatched.. :?
Maybe you could try contacting your nearest depot? I'm sure they'll be able to find a big bag of hay in amongst the boxes.
My first hay for pets order was lost but they sent another no problem, let them know? might be worth going to the dread PAH for a small bag in the meantime though
We never usually get one so it didn't seem strange. How can you lose 9.5 kilos of hay?!
The guy has just send another out for us today. So hopefully it will come soon. It was my boyfriend who phoned the guy and he asked what happens if both bales come and the guy just said well merry christmas. But he is gonna phone him tomorrow and pay for the other bag of hay.