..... and I am absolutely disgusted by their attitude!!
They run an 'open clinic' so you just turn up between certain times and wait your turn. Well yesterday I rang in the morning to say I was bringing my two bunnies in for their vaccs and to ask who was on clinic between 2 and 3.
Turned up at 2pm and they only had one vaccine!!! OK, was a bit wazzed off at having to go back (well, really upset actually because both the bunnies and me HATE going to the vet) but these things happen.
Went back today and it was a different vet ..... I happened to mention that I was upset at having to come back today with two already stressed out bunnies ..... and her attitude was just awful!
She actually asked me why I bothered to bring them both back when only one needed a vaccine!! Asked me why hadn't I double checked when I rang that they had enough vaccine in (when did that start being my job? Especially as the receptionist - who orders the vaccines - knew I was bringing in two bunnies for their jabs). Never once apologised and when I said, at least Drew yesterday was apologetic she just rolled her eyes and sighed!!!!
I said that I wanted to handle Dizzi and if she told me how she wanted her held I'd do it (that's what the vet the day before did) and explained that it was because she was so stressed. So, the vet refused to look at her back teeth and said I was being ridiculous and she couldn't do her job with me interfering!!!!
I was in tears by the time I came out - I'm still shaking now!!
I also said that Dizzi had jumped from my shoulder (which must be nearly 5ft high) when I was trying to put her in the carrier and would she check her out properly - but she didnt!!
I've told the receptionist there'll be a complaint going in and that there's no way I'll be going back there again!!
I just couldn't believe her attitude, ok I said a few blunt things myself because I was upset, but she didn't even apologise!!!
I'm crying again now, sooo upset ..... the bunnies are absolutely terrified now!!
Jo x
They run an 'open clinic' so you just turn up between certain times and wait your turn. Well yesterday I rang in the morning to say I was bringing my two bunnies in for their vaccs and to ask who was on clinic between 2 and 3.
Turned up at 2pm and they only had one vaccine!!! OK, was a bit wazzed off at having to go back (well, really upset actually because both the bunnies and me HATE going to the vet) but these things happen.
Went back today and it was a different vet ..... I happened to mention that I was upset at having to come back today with two already stressed out bunnies ..... and her attitude was just awful!
She actually asked me why I bothered to bring them both back when only one needed a vaccine!! Asked me why hadn't I double checked when I rang that they had enough vaccine in (when did that start being my job? Especially as the receptionist - who orders the vaccines - knew I was bringing in two bunnies for their jabs). Never once apologised and when I said, at least Drew yesterday was apologetic she just rolled her eyes and sighed!!!!
I said that I wanted to handle Dizzi and if she told me how she wanted her held I'd do it (that's what the vet the day before did) and explained that it was because she was so stressed. So, the vet refused to look at her back teeth and said I was being ridiculous and she couldn't do her job with me interfering!!!!
I was in tears by the time I came out - I'm still shaking now!!
I also said that Dizzi had jumped from my shoulder (which must be nearly 5ft high) when I was trying to put her in the carrier and would she check her out properly - but she didnt!!
I've told the receptionist there'll be a complaint going in and that there's no way I'll be going back there again!!
I just couldn't believe her attitude, ok I said a few blunt things myself because I was upset, but she didn't even apologise!!!
I'm crying again now, sooo upset ..... the bunnies are absolutely terrified now!!
Jo x