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Companion Care Vets

Living_a_lie

Mama Doe
Okay so I took Selina to the vets this morning for her myxi vac as she is going into boarding she needs to have both the myxi and VHD. So I emailed the vets the other week and checked the price for the 2 and they sent me:

"We do a rabbit course which is £35 for both the myx and VHD."

So I took that to mean that I would only need to pay £35 for the lot right?

When I got there today I had to pay £35 for just the first one! and in two weeks its £25 for the next :shock::shock: Should I take the email with me and show the receptionist?
 
Okay so I took Selina to the vets this morning for her myxi vac as she is going into boarding she needs to have both the myxi and VHD. So I emailed the vets the other week and checked the price for the 2 and they sent me:

"We do a rabbit course which is £35 for both the myx and VHD."

So I took that to mean that I would only need to pay £35 for the lot right?

When I got there today I had to pay £35 for just the first one! and in two weeks its £25 for the next :shock::shock: Should I take the email with me and show the receptionist?

Yes! If that sentence is what they told you, then I would have read it as £35 for both. Good luck!
 
Wow thats a ridiculous price! I pay about £13-£14 for a vaccination. Are you sure the £35 wasnt paying up front for both the vaccinations? If not then it is a complete rip off and I would be inclined to ring around and see if you can find a better price.
 
Well most of the places up here seem to be about £20 each but because I got the email that said £35 for the two this seemed like a decent option.

But it was definately only for one because she said 'This is for the myxi, you pay for the second one when you come in' :shock: I'm not really sure what to do now.. at this rate I'm gonna be broke :shock: lol.

I think I might ring up the vets in the morning and see what they say.. then decide what to do. I knew I had read somewhere that it was £35 for two but I couldn't remember where.

EDIT: just rang them and it turns out the receptionist I saw was wrong and that it IS only £35 so wont have to pay again. But will take the email with me next time :)
 
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Well most of the places up here seem to be about £20 each but because I got the email that said £35 for the two this seemed like a decent option.

But it was definately only for one because she said 'This is for the myxi, you pay for the second one when you come in' :shock: I'm not really sure what to do now.. at this rate I'm gonna be broke :shock: lol.

I think I might ring up the vets in the morning and see what they say.. then decide what to do. I knew I had read somewhere that it was £35 for two but I couldn't remember where.

EDIT: just rang them and it turns out the receptionist I saw was wrong and that it IS only £35 so wont have to pay again. But will take the email with me next time :)

Phew! To pay £60 for two vaccinations would have been way over the top! Glad you have got it sorted! :D
 
:shock: Goodness! was going to say, I'm sure it's just the £35 but you have to pay it all at the first appointment. Gald you got it sorted :)
 
I work at one of the Norwich branches and ours are £21.40 per jab or £42 for myxo and VHD if paid for together. I would take the email in to the receptionist, if that's what they wrote to you then they should honour it really!!
 
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