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MichG
27-03-2011, 06:51 PM
I was just feeding my little baby bun her dinner and in an egg cup size amount of Excell Junior pellets I found 3 large round dog biscuits :shock:
I am so glad I spotted them before giving them to her.

I have emailed Burgess with pics to complain and will probably have to bin the rest of the bag incase it is contaminated!!

Just keep your eyes peeled if you use the stuff!

MichG
27-03-2011, 06:53 PM
Hmmm, just had a delivery failure notice email bounce back to me...
Does anyone else have an email address for them?
I sent it to customercare@burgesspetcare.co.uk which was on the side of the food bag!!

Guess I will phone them tomorrow to complain about that as well :roll:

CharlotteMc
27-03-2011, 06:54 PM
:shock: thats strange :shock:

mini lop1
27-03-2011, 06:58 PM
ive heard this mentioned a few times now, i once found one in mine when i used to feed them to rosie and mowgli, burgess also produce other animal foods, soo somehow its come from the dog feeds into the rabbit pellets bags

susie bun
27-03-2011, 06:59 PM
I don't use them, but my little rabbit nephew gest them so I will pass on the warning.

missFloppyears
27-03-2011, 07:22 PM
ive used them no trouble though :)

Alibunmum
27-03-2011, 07:34 PM
Is there a contact us option on their website?

Becky86
27-03-2011, 10:14 PM
I think its comsumercare@burgesspetcare.co.uk isnt it, and not customercare?

ETA, even better, here you go :) http://www.burgesspetcare.co.uk/contact.html

MichG
27-03-2011, 10:20 PM
I think its comsumercare@burgesspetcare.co.uk isnt it, and not customercare?

ETA, even better, here you go :) http://www.burgesspetcare.co.uk/contact.html

Just as I read your post I had just emailed them via the website :)