I had a delivery today for proplan cat food and allen and page pellets from gjwtitmus. The bags were all split open so i don't know how old the food is now so i daren't feed it to the buns or the kitties. They said they will partially refund me- should this be the case? I'd expect a full refund or return for damaged goods. What a rubbish service. I'm so annoyed. Is there anyone else i can buy allen and page distributers. It will be the last time i use them for the other goods i buy- i.e ecobed etc. There delivery charge is £7.00 per item anyway so i could do without that. Agrh..So annoyed!
What would you do?
Enquiries@gjwtitmuss.co.uk to
show details 14:39 (40 minutes ago)
Hi,
Many apologies, unfortunately goods can get damaged in transit, we do not despatch damaged goods to our customer's.
Our hessian sacks are strong and are rarely damaged however the inner bags are not and damage can sometimes occur.
We are happy to offer you a partial refund for any loss caused by the damage.
The Smartbedz litter will be delivered Monday/Tuesday as they were mis-sorted into the wrong depot by the courier.
Please advise, many thanks.
GJW Titmuss Ltd
01582 839114
www.gjwtitmuss.co.uk
What would you do?