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Rabbit run not delivered

neenee

Warren Scout
About a year ago i ordered a fairly expensive run from a certain company and i have never received it. At first there was emails back and forth (angry on my behalf and just plain un-professional on theirs) they gave me a number which i phoned and there was no answer ever. If im honest i forgot about it because we ended up getting a run from a friend and i just remembered now! He told us that the run had been sent but it never arrived here. How do i go about things without it looking really bad on my behalf? I could really be done with a rabbit run atm as im moving house and cant take the big run we have now :( Also thats £90 i could of spent on my rabbits and i got nothing! Thinking about it now is brining the waves of anger back :censored:
 
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