i just phoned them about pearls policy because they took a payment today and shes been dead since the 8th :shock:
she said the vets didnt notify them intime to stop the payment request so they are refunding me that and some of last months too (which i never expected)
plus they have settled Pearls account with the vets and the cheque they are issuing includes the cost of the house visit which was 91 quid :shock:
im also due a cheque for Alvin's claim
so today all is good