Jemma&Theo
Mama Doe
As you know I got my two new bunnies from a pet shop last week. They came with a 'guarantee'
The guarantee was that if they are ill or die within 7 days- then they will pay for the bunnies to receive treatment or replace the bunny for free if it dies!
They also sent a voucher for a free health check with a vet nurse!
I thought- thats great that they will pay any treatment- really positive idea! Plus the vets that the voucher was for is the same vet that checks the pets in store.
So- I booked the health check for tomorrow......... then when twiglet started coughing today I called the pet shop (the guarantee said i had to ring the shop first)
The phonecall went something like this.....
ME: 'Hi, I bought two bunnies from you last week,within the 7 day guarantee, one of them is coughing and sneezing, I made the appointment for the vets tomorrow for the health check- if the vet nurse suggests a consultation or medication- do they bill you?
STAFF : 'No, you have to bring the bunny to the store and the vet will see them when they do their weekly rounds'
ME : 'Well, I dont think its in the best welfare of the bunnies as they have had the stress of moving here, then they will have more stress going back to the store, then home again'
STAFF ' Yeah I understand, take them for their check monday and if they need treatment, then bring them to the store'
ME: 'Ok, what day do the vets come to the store?'
STAFF: 'Either tuesday or wednesday, they would stay at the store overnight'
ME ':shock: Im sorry, I cant put them through that, Cant the vets just bill you? its the same vets that you use, they need treatment before tuesday'
STAFF 'No im afraid not, I understand if you want to pay for your own treatment then'
.............
I cant believe the pet shop would allow this? I am now thinking of all the people who have bought rabbits there that would allow the rabbit to just die of illness to get a free replacement.....rather than pay their own vet bill within the 7 days.......
The shop would obviously recomment customers to WAIT until WEDNESDAY.........to see the vet, so its cheaper for them.....
Sorry for the rant- I just cant believe they put a price on animal welfare!
The guarantee was that if they are ill or die within 7 days- then they will pay for the bunnies to receive treatment or replace the bunny for free if it dies!
They also sent a voucher for a free health check with a vet nurse!
I thought- thats great that they will pay any treatment- really positive idea! Plus the vets that the voucher was for is the same vet that checks the pets in store.
So- I booked the health check for tomorrow......... then when twiglet started coughing today I called the pet shop (the guarantee said i had to ring the shop first)
The phonecall went something like this.....
ME: 'Hi, I bought two bunnies from you last week,within the 7 day guarantee, one of them is coughing and sneezing, I made the appointment for the vets tomorrow for the health check- if the vet nurse suggests a consultation or medication- do they bill you?
STAFF : 'No, you have to bring the bunny to the store and the vet will see them when they do their weekly rounds'
ME : 'Well, I dont think its in the best welfare of the bunnies as they have had the stress of moving here, then they will have more stress going back to the store, then home again'
STAFF ' Yeah I understand, take them for their check monday and if they need treatment, then bring them to the store'
ME: 'Ok, what day do the vets come to the store?'
STAFF: 'Either tuesday or wednesday, they would stay at the store overnight'
ME ':shock: Im sorry, I cant put them through that, Cant the vets just bill you? its the same vets that you use, they need treatment before tuesday'
STAFF 'No im afraid not, I understand if you want to pay for your own treatment then'
.............
I cant believe the pet shop would allow this? I am now thinking of all the people who have bought rabbits there that would allow the rabbit to just die of illness to get a free replacement.....rather than pay their own vet bill within the 7 days.......
The shop would obviously recomment customers to WAIT until WEDNESDAY.........to see the vet, so its cheaper for them.....
Sorry for the rant- I just cant believe they put a price on animal welfare!
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