holidayhutch
Warren Veteran
Having read a few threads over the months and talking with others I noticed a few of you have had problems with your Dust Free Hay deliveries, mainly not getting a signature on delivery or it being left outside in the rain.
We saw Norman on Friday and mentioned this to him and we spoke again today about possible ways to solve the problem.
I said to Norman I would pop a poll up on here to see what peoples general preference/thoughts were and then feed the results back to him.
Hopefully this will go some way to help with any problems you may have been having.
The number of problems are minimal in comparison to the number of deliveries carried out but obviously the company would like to improve this if at all possible.
One thing to help is that a label will be placed on the delivery from now on to state that it is to be kept dry. - this should hopefully alert the driver not to leave it out in the rain The problem is if people are at work and happy to have their delivery left without a signature, it could be lovely at 10am, but by 5pm when they get home it could have then been raining for a couple of hours.
We saw Norman on Friday and mentioned this to him and we spoke again today about possible ways to solve the problem.
I said to Norman I would pop a poll up on here to see what peoples general preference/thoughts were and then feed the results back to him.
Hopefully this will go some way to help with any problems you may have been having.
The number of problems are minimal in comparison to the number of deliveries carried out but obviously the company would like to improve this if at all possible.
One thing to help is that a label will be placed on the delivery from now on to state that it is to be kept dry. - this should hopefully alert the driver not to leave it out in the rain The problem is if people are at work and happy to have their delivery left without a signature, it could be lovely at 10am, but by 5pm when they get home it could have then been raining for a couple of hours.
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